Privacy Policy for Cireliphox
How we handle your information and ensure your privacy
Your privacy matters to us
At Cireliphox, we value your trust and are committed to protecting your personal information. Our Privacy Policy explains how your data is collected, used, and secured while you use our gardening services.
We follow data protection requirements for South Africa and provide you with clear choices about managing your personal data online and offline.
Information we collect
We gather information you provide voluntarily as well as data collected automatically when using our website or services.
Information you provide directly
- • Contact details provided when requesting services
- • Information in emails or messages sent to us
- • Preferences or instructions for your garden service
- • Feedback or survey responses you share
- • Employment or background details if applying for a job
Information we collect automatically
- • IP address and browser type for security and analytics
- • Device information to improve website performance
- • Cookies and tracking data about site use
- • Website navigation patterns and session times
- • General location information from your device
How we use this information
Your data helps us deliver and improve services, respond to requests, and personalize your experience.
- • Processing service bookings and support requests
- • Customizing garden care to your needs
- • Communicating updates or changes to schedules
- • Improving website functionality and safety
- • Preventing fraud or unauthorized use
- • Complying with legal or regulatory requirements
- • Sending important administrative information
Our commitment: We strive to maintain transparency and strong security practices in handling your data. You have rights over your personal information and control over marketing settings.
How we share your information
Cireliphox does not sell your data. We share only when required for service delivery, legal compliance, or protection of our business and clients.
Our service providers
We work with trusted contractors for certain operations. Any third-party must meet our data protection standards and requirements.
Legal obligations
We may disclose data to comply with South African law or respond to government requests.
Anonymous statistics
Non-identifying statistical data may be used for business analysis, never for individual profiling.
Your rights and choices
You may access, correct, or request deletion of your data and opt out of marketing at any time. You also have the right to complain to regulatory authorities.
- • You can ask for access to your personal information.
- • Request correction of inaccurate information held.
- • Request erasure of your personal information.
- • Request data portability, where applicable.
- • Object to certain uses of your data.
- • Request limitation of data processing.
To exercise any rights, please contact us using the details below—Cireliphox will respond as quickly as possible.
How we keep information safe
We use reasonable safeguards to protect your data from loss, misuse, unauthorized access, and disclosure. However, no system is completely secure.
Technical measures
- • SSL encryption for secured data transfer
- • Firewalls and antivirus protections
- • System monitoring for unusual activity
- • Secure data backup procedures
Organizational practices
- • Staff training in data privacy
- • Limited access to sensitive data
- • Internal audits and review of practices
- • Written policies on security and privacy
How long we keep your data
We retain personal information only as long as needed to fulfil the purposes above or as required by law.
- • For active accounts, data is kept while service continues.
- • Anonymous data for analysis is held as needed.
- • Correspondence is stored for support and legal reasons.
- • Transaction information stored for legal compliance.
- • Marketing preferences kept only as long as allowed.
When no longer required, your data is safely deleted or anonymized.
International transfers
Personal data may be transferred outside South Africa, with protections in place to ensure similar levels of safety.
- • Standard contractual clauses are followed
- • Transfers only to countries meeting data requirements
- • Safeguards to prevent unauthorized access
- • Audit and review of transfer processes
How we use cookies
Our website uses cookies for basic functionality, analytics, and personalization. You control your cookie settings at any time.
Cookies we use
- • Enable key site features and security functions
- • Help measure website usage and issues
- • Remember choices and saved preferences
- • Enhance the look and usability of the site
You can accept, reject, or manage cookies in your browser settings at any time.
Changes to this policy
We may update this Privacy Policy periodically. Any changes will be communicated clearly on our website and the updated date shown below.
- • Notice posted online for significant changes
- • Direct communications where appropriate
- • Date shown at top of this page
- • Archive of previous versions available
Check back regularly for current policy information.
Contact for privacy questions
For questions about privacy or your data rights, please use our contact details below.
Cireliphox
Co-working Space, 163 Bree Street, Cape Town 8001 South Africa
Phone: +27(43)1001082
Email: content@cireliphox.world
Policy last updated January 5, 2026
Policy applies from January 5, 2026